To navigate this website, simply click on a category located in the main menu at the left, or on one of the 8 main images on the home page. Sub-categories will enable you to quickly locate product groups.
QUICK TIP: Place your mouse cursor over anything you think could
be a clickable link. You'll notice that anytime you move your mouse over
something that is a link, the cursor will become a “hand,” whereas moving over anything that is NOT a link will leave your cursor as an “arrow.”
You may also type a keyword into the SEARCH box to quickly find a specific
product. If you have any trouble locating a product, feel free to contact customer service for assistance.
To find specific product(s), you may either use the main navigation
menu on the left of our website, or type a keyword
into the SEARCH box. Holding your mouse over one of
the eight main category pictures on
the home page provides a general listing of the kinds
of products included under that menu item. If you
click there, it will bring you to the same section as from the main menu item of the same title. If you have any trouble
locating a product, feel free to contact
customer service for assistance.
It’s easiest for you if you do have an “account” with
thebeadery.com. Be assured that your information is kept
private and secure. However, an order may be placed without setting
up an
account. You would track
such an order by clicking “sign in” and
entering your email address and order number.
To
purchase a gift certificate for someone, click
here. If you are the recipient of a gift certificate and
would like to redeem your gift certificate, shop
the site and add items to your cart as you normally
would. When you have meade your selections, enter
the gift certificate code where indicated on the
shopping cart page. The value of the gift certificate
will be applied to the purchase.
After
adding items to your cart, click the "View Cart" link at the
top of this site to view your cart. At the bottom of the shopping
cart
you'll
see a box where you may enter your coupon code.
Shipping
to destinations in the 48 contiguous United
States is automatically calculated before
submitting your payment information. Shipping
cost can be viewed from the shopping cart. Orders
are generally sent by FedEx Ground or United
States Postal Service Priority Mail for best
economy. Orders with a merchandise
total over $50 now have free shipping to destinations
within the 48 states! All orders below $10 will incur a
$4 handling fee in addition to the shipping charge. For orders to be shipped outside the
48 contiguous states,
including Alaska, Hawai’i,
U.S. territories, and internationally, you will
be contacted by email from Customer Service with
shipping options and exact costs before we ship
the order. Outside the 48 states, shipping charges
will reflect a substantial discount for orders
over
$50.
We
generally process orders and ship in-stock items
within 2-3 business days.
After placing an order, you may check its status
by signing in. (Click the “sign
in” link
at the top right hand side of our site.) Occasionally
an item that shows as being in stock will be
sold out at the time your order is processed.
If this happens, we will credit
your card with the purchase
amount for that item. We are not able to back-order items that are out of stock.
Click the “sign in” link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
Click the “sign
in” link at the top right hand side of our site to track your
order. If you have set up an account with us, you can see your order history,
and the status of each order. If you don’t have an account, you may enter your email address and specific order number to track it.
Click the “sign
in” link at the top right hand side of our site to track your order status. Check to see if all of the items in your order have shipped already. If not, and your order displays your Package Tracking Number(s), check with the shipper to track the package(s). If your packages are still en route, an estimated delivery date should be displayed. If your packages all show a status of “delivered," please contact the shipper for assistance.
Click the “sign
in” link at the top right hand side of our site to track your order status. If your entire order is listed as having been shipped, and displays Package Tracking Numbers, check with the shipper to confirm that all packages were delivered. If all of your packages all show a status of "delivered,” please contact
customer service for assistance.
Click the “sign
in” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages all show a status of “delivered,” please contact
customer service for assistance.
We want you to be satisfied with our product. If you wish to make a return, please contact us at 800-422-4472 or
info@thebeadery.com
for return authorization. All returns must have a factory issued return authorization number on the outside of the carton, or delivery will be refused. All returns must be freight pre-paid. Claims for returns must be made within 10 days of receipt of merchandise.
Sales
tax is charged only if the address to which the order is
shipped is located in the same state as our warehouse,
Rhode Island. Some states may require that you pay them
sales tax directly on out-of-state purchases, which would
be your responsibility.
Click the "sign
in" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact
customer service for assistance.
Your
credit card will be charged prior to shipment of your order(s).
If any items on the order become unavailable before
shipping, a credit will be issued promptly for
the item(s).
1) Click the “sign
in” link at the top right side of our site.
2) Enter your email address.
3) Select “I am a new customer,” and follow the prompts to
complete setting up your account.
Your
account information is NEVER sold or rented to any other
comppany, and is kept comletely private. Please view our
full
Privacy Policy for more information. All orders
are handled through our secure server. We use SSL, the
standard for internet sales security. Credit Card transactions
are handled through authorize.net, the most widely used
and respected payment processing provider.
Click
the “sign
in” link at the top right hand side of our site. Under the login
box you'll see a link that says “Forgot your password? Click here.” That
link will send an email to you with your password. If
the email address you used to set up the account is no
longer available, you will be able to just set up a new
account.
To find out if we can ship to your country, please create an account by clicking the “sign
in” link at the top right hand side of our site. During signup we'll ask for your shipping address details, including country. If your country is not included in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
Yes,
depending on the country of destination, you may incur customs duties,
fees, taxes or brokerage charges. Please visit
www.fedex.com
for detailed information.
We want
you to be satisfied with our product. If you wish to make a return, please
contact us at 800-422-4472 or
info@thebeadery.com
for return authorization. All returns must have a factory issued return
authorization number on the outside of the carton, or delivery will be
refused. All returns must be freight pre-paid. Claims for returns must
be made within 10 days of receipt of merchandise.
It is our commitment to provide you with high-quality products at the best possible price. We value your business and strive to keep our prices low, and SAVE you money!
As seen in BEAD UNIQUE magazine.
The stunning "Twisted Harmony" bracelet
features premium, light weight acrylic
beads. This bracelet uses components
from our popular Faceted Elegance bead
box #6133
More Details
Orders over $50 qualify for FREE SHIPPING in
the 48 contiguous U.S. states. More
details...